Terms

PAYMENT METHODS

  • ALL PRICES WILL BE DISPLAYED IN RELATION TO YOUR COUNTRY/REGION. 

PRIVACY POLICY 

  • UNDER NO CIRCUMSTANCES WILL YOUR PERSONAL INFORMATION BE SHARED OR SOLD TO THIRD PARTIES. 

SHIPPING AND TAXES 

  • UK ORDERS WILL BE SHIPPED VIA DPD LOCAL TRACKED AND SIGNED 
  • ALL OTHER COUNTRIES WILL BE SENT VIA FEDEX OR DHL
  • ESTIMATE DISPATCH TIMES WILL BE WRITTEN IN PRODUCT DESCRIPTIONS - ONCE DISPATCHED YOU WILL GET AN EMAIL WITH YOUR TRACKING NUMBER 
  • SHIPPING TO THE UNITED KINGDOM IS CALCULATED BY WEIGHT, ANY OTHER COUNTRIES WILL BE CALCULATED AT THE CHECKOUT. TAXES AND CUSTOM CHARGES WILL NOT BE INCLUDED.
  • ORDERS TO RUSSIA MAY TAKE UP TO 6 WEEKS TO BE DELIVERED
  • ALL ORDERS ARE SHIPPED FROM LONDON, ENGLAND
  • WE AIM TO SEND OUT ALL ORDERS WITHIN 14 WORKING DAYS
  • WE RESERVE THE RIGHT TO ISSUE A REFUND IF YOU ARE RESELLING OR WE SUSPECT FRAUDULENT ACTIVITY 
  • WE ACCEPT RETURNS WITHIN 14 DAYS OF DELIVERY
  • OUR SHIPMENTS ARE DAP (DELIVERY AT PLACE), SO IT IS THE CUSTOMERS RESPONSIBILITY TO PAY ANY APPLICABLE IMPORT DUTIES AND CHARGES ON DELIVERY. PLACES+FACES HAS NO CONTROL OVER THESE CHARGES, AND CANNOT TELL YOU WHAT THE CHARGE WILL BE, AS CUSTOMS POLICIES VARY FROM COUNTRY-TO-COUNTRY.
  • NOTE THAT CUSTOMERS TAKE FULL LIABILITY FOR ALL SHIPMENT COSTS AND ANY EVENTUAL CUSTOMS CHARGES EVEN IF THEY REFUSE TO ACCEPT A PARCEL DUE TO HIGH IMPORT DUTIES OR TAXES.

    PLEASE EMAIL HELP@PLACESPLUSFACES.COM FOR ANY QUESTIONS OR QUERIES.

     

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